Returns & Exchanges
At Nolae, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unused items in their original packaging. We are dedicated to ensuring your shopping experience is seamless from the moment you order until you are happy with your product.
Initiate Your Request
Log into your account or visit our returns portal using your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original condition and include all tags, manuals, and protective wrapping to ensure a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our warehouse team inspects and approves the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing